Help Topics

GENERAL

(1) Please note while the product photography displayed on our website matches the product as closely as possible, due to differences in monitor display and brightness, colours may vary slightly from what appears on the screen.

(2) For some jewellery, details can vary slightly, such as the exact shade of colour. This is all a part of what makes your jewellery unique and special.

FIND THE RIGHT SIZE

Please make sure the measurement is correct before purchase. Please use these links for the size guide: (a) Ring; (b) Bracelet & Bangle; (c) Necklace.

PRODUCT CARE

(1) Please do not wear any jewellery whilst bathing, whilst in bed or during sporting activities. Also avoid lotions and perfumes when wearing your jewellery.

(2) When you aren’t wearing your jewellery, store them separately in small jewellery pouches.

(3) If you want to stack your rings and bracelets, please be careful that your plated pieces don’t rub against each other too often.

SHIPPING

Currently we offer two options for shipping – Standard Shipping and Expedited Shipping. Exact shipping charges are determined at the time of checkout based on the number of items, item weight and volume of all the items in the cart. Please rest assured that you will be getting the lowest price possible on your shipping. More information on shipping can be found here.

REFUND POLICY

Please find our refund policy here.